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Interaction, commitment and new technologies are the main keywords within the organization. Working and brainstorming together to come to an adequate, efficient and innovative solution. This is the strength of the company: to make sure that their state of the art products and services are top of mind with their clients.
One of the main advantages that the company offers is the ability of job rotation and to further grow within the company (in the department as well as internationally). Employees are given the opportunity to work in many different countries on short or long-term project assignments or on an expatriate contract abroad. The company develops, manufactures, and markets a wide range of products and services. This creates interesting and challenging jobs throughout the value chain, ranging from product specialists to marketers, service engineers, and accountants. The internal job market is transparent and offers everyone working within the group the opportunity to be considered for new assignments. Employees are offered hands-on training and development on an ongoing basis to safeguard their opportunities to grow within the group. For professional training the goal is to have an annual average of 40 hours of training per year.
With a customer commitment in more than 150 countries the company operates in a multicultural environment with daily contacts with customers, colleagues, and business partners around the world. Within the group people are both professional and caring. Sharing of knowledge and experiences is needed to do a good job. It is also a key component of personal development. The culture is open and informal.
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| Our client is an international organisation and a world leading provider of industrial productivity solutions. Antwerp is the international headquarters for the largest division of the group. |
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You will join the Network Computing Infrastructure Service Team of ASAP Europe. The mission of the Network Computing Infrastructure Service Team is to secure and improve the overall quality, efficiency and availability of the European network and datacenter infrastructure, ensuring reliable services, thereby increasing customer satisfaction and business value delivered to our customers.
The team is currently ensuring 2nd and 3rd level service delivery of our European customers across 20+ European countries. We are providing datacenter and network capacity for roughly 5,500 clients across Europe while ensuring IT service level management for strategic outsourcing agreements managed centrally in Belgium. The team currently encompasses ten IT specialists spread across Europe working as a remote team. |
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The desired candidate should have solid experience in IT/ IS and being able to demonstrate communication skills. An empathy of delivering services to end-customers is a must. You should be used to working in remote team.
Experience of a shared service provider environment would be an advantage. Experience in IT Project Management would be also an advantages.
Knowledge
We expect the successful candidate to have experience in most of the following areas:
- Windows 2000/ 2003 server
- Windows SQL Server
- Network design, both passive and active components
- Network management (LAN and WAN)
- Experience in a Citrix environment
- Cisco switches and routers
- Fundamentals of TCP/ IP
- Experience in operational monitoring is an advantage
- A certification in one or more areas is an advantage
Educational requirements
- Bachelor degree in Information Technology or similar through experience.
- Fluency in English, spoken and written is a must. Other languages are an asset.
Personality requirements
You will be part of a young, dynamic, international environment where you will combine teamwork with the ability to work independently. Pro-active responsibility is required next to sharing information among the team. You will be stimulated to take initiative both in your daily operational tasks and in the projects assigned to you. You will be able to rapidly expand your technical competence and communication skills since you will be involved in the full scope of service activities. You are eager to develop your soft skills next to your technical skills and broaden your overall knowledge via internal - and external training. Networking and teaming up with your colleagues abroad will be essential within your daily work environment. You must be service minded and business oriented. Addressing customer satisfaction is key for the service delivery.
In summary:
- You should embrace a multinational and multicultural environment
- Self-driven, service minded individual with excellent communication & collaboration skills
- A team player who enjoys to share knowledge, information and experiences with his/ her colleagues
- Eager to learn new technologies |
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