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Interaction and new technologies are the main keywords within the organisation. Working and brainstorming together to come to an adequate, efficient and innovative solution. This is the strength of the company: to make sure that their state of the art products and services are top of mind with their clients.
One of the main advantages that the company offers is the ability of job rotation and to further grow within the company (in the department as well as internationally). You have the opportunity to share your expertise with your colleagues. In the company you can also work together with different nationalities and exchange ideas on an international level. |
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| Our client is an international organisation and a world leading provider of industrial productivity solutions. In Belgium they have their international headquarters for the largest division. Within the organisation the Global Service Provider (with European hub in Belgium) is dedicated to delivering high quality services in the areas of Finance and Accounting, IT/IS, HR administration and Non-core Purchasing to the Group´s different business units. The organisation has currently more than 700 employees worldwide, supporting more than 12.000 users in more than 50 countries and offering Services to approximately 165 operational units. |
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Under the leadership of the Global Workflow & Collaboration Service Team Manager, you will lead the Lotus Notes Administration, systems performance and project activity for the European Collaboration environment. This person will be responsible for effectively supporting and maintaining the Lotus Notes server infrastructure and for providing technical leadership and experience to other team members, while ensuring delivery of business value.
As the Lotus Notes Administration Lead you will be part of the Workflow &
Collaboration Service Team in Europe, which covers three main areas: Product Support, Performance & Administration, Application Support & Roll-out of applications.
Key Result Accountabilities:
· Provide Level 2 Lotus Notes Administration support and problem resolution of complex problem tickets escalated from the Service Desk
· Implement and maintain email management and reporting analysis
· Research, recommend and implement strategies for Lotus Notes server
capacity planning and enhancements
· Implement technical projects to maintain and upgrade the Lotus Notes
server infrastructure
· Create/maintain detailed documentation on Lotus Notes server
environment
· Provide strategic leadership for local administrators across multiple
locations
· Deliver superior results through control of the project delivery
timelines and implementation plans
· Timely execution of all processes, procedures, and control plans
· Implementation of ongoing staff training, focusing on technical
skills
· Support team building initiatives that help energize and influence
team members
· Provide support to Lotus Notes developers with testing and rollouts
of developed Lotus Notes applications |
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You are a Senior Lotus/Notes Administrator with proven experience with management
of complex Notes/Domino installations. Experience with SameTime and other Lotus Collaboration Products is a plus. The understanding of connectivity between Domino and RDMS is required,
along with ODBC and LEI working knowledge. You are committed to quality and standards. Understanding of the complexity of a constantly changing global IT infrastructure and organization.
Experience with ITIL is a plus.
As a person you are Customer- and Service oriented, with sense of urgency. Excellent project management skills with demonstrated track record. The current team members are looking for a team player, coach and someone who can take responsability. Demonstrated strong verbal and written communication skills along with problem-solving, negotiation and decision-making skills to influence
management as well as internal and external partners. You speak fluently English, other languages are a plus. Because of the international character of the organisation, you are able to travel 20%-30% of the year (primarily Europe, sometimes globally).
If you don't have all the asked qualifications but are convinced that you are able to go for this function, don't hesitate to contact me for a discussion. |
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